Vendigo Vendor Portal

📊 Dashboard

🔔
TS
Tech Solutions Inc.
Monthly Revenue
$245,000
↑ 12% vs last month
Active Orders
24
↑ 3 new this week
Pending RFQs
8
2 closing soon
Win Rate
68%
↑ 5% improvement
📋 Recent Activity
EventDetailsTimeStatus
New RFQ Received RFQ-2024-0845 - Electronics Components 2 hours ago Action Required
Order Shipped PO-2024-1203 - Global Retailers Ltd 5 hours ago Completed
Quote Awarded QUOTE-2024-0002 - MegaStore Corp 1 day ago Won
Compliance Alert Business License expires in 5 days 2 days ago Urgent
⚠️ Action Items
📄
Business License Expiring
Your CA Business License expires on Dec 15, 2024. Renew Now →
📋
2 RFQs Awaiting Response
Submit your bids before the deadline. View RFQs →
💬

Select a message to view

🏢 Company Profile
Hold Ctrl/Cmd to select multiple
Brand Assets
🖼️
Drop logo here or click to upload
PNG, SVG, JPG - Max 2MB
📁
Upload brand kit
PDF, ZIP - Max 50MB
Registration Details
Business License
Industry Classification
North American Industry Classification System
International Standard Industrial Classification
Headquarters Address
Returns / Remit Address
Store Status
Store is Open
When paused, you won't receive new RFQ invitations
Operating Hours
DayOpenCloseClosed?
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
Holiday NameStart DateEnd DateReasonActions
Christmas Dec 25, 2024 Dec 26, 2024 Public Holiday
New Year Jan 1, 2025 Jan 1, 2025 Public Holiday
Vacation Mode
📍 Store Locations
NameTypeAddressPhonePickupDrop-offActions
🏭 Warehouses
NameTypeAddressStoragePortsActions
📤 Fulfillment Options & Policies
Fulfillment Methods

Select the fulfillment methods your company supports

Ship directly from your warehouse to the end buyer

Ship inventory to Vendigo fulfillment center for storage and distribution

Allow buyers to pick up orders at your retail or warehouse locations

Packaging Requirements
Dropship Service Areas

Define regions where you can fulfill dropship orders

Hold Ctrl/Cmd to select multiple countries
US States Excluded
Zone-Based Shipping Rates
ZoneDescriptionSurchargeEnabled
Zone 1Local (within state) %
Zone 2Regional (neighboring states) %
Zone 3National (continental) %
Zone 4Remote (AK, HI, territories) %
Order Processing SLA
hours
Time to acknowledge and begin processing orders
Orders after this time process next business day
Handling Time Range
Fastest time to ship after order confirmation
Longest time to ship after order confirmation
Special Order Lead Times
Order TypeMin DaysMax DaysNotes
Standard In-Stock
Made-to-Order
Backorder
Returns Policy
days
Days after delivery buyer can return
%
Fee deducted from refund (0-100%)
Return Shipping
Return Address
Return Conditions
📂 Categories & Brands

Select categories you supply products in:

Select hazard classes you're certified to handle:

🛍️ Products
ProductSKUCategoryVariantsPriceStockStatusActions
📦 Inventory
SKUProductWarehouseOn-HandReservedAvailableSafety StockReorder PointStatusActions
⚙️ Inventory Settings
📋 RFQs & Bidding
RFQ # Title Buyer Qty & UOM Incoterm Lane Closes Status Actions
Quote # RFQ # Buyer Unit Price Lead Time Submitted Rank Status Actions
Template NameDefault IncotermLead TimeLast UsedActions
🛒 Orders & Product Upload
PO # Buyer Status Ship By Amount Incoterm Lane Actions
📤 Bulk Product Upload

Upload products in bulk using CSV or Excel files. Download our template to get started.

📁
Drop your file here or click to upload
Supports CSV, XLS, XLSX - Max 10MB

📥 Download Templates

➕ Quick Add Product

Add a single product quickly without leaving this page

📊 Recent Uploads
DateFile NameProductsStatusActions
Dec 10, 2024 electronics_batch_q4.csv 45 products Completed
Dec 5, 2024 iot_devices.xlsx 23 products Completed
Nov 28, 2024 cables_inventory.csv 12 products Partial (2 errors)
🚚 Shipments
Shipment # PO # Origin Destination Mode Carrier ETD ETA Tracking Status Actions
🌐 Logistics Configuration
Default Settings
Preferred Carriers

Configure carriers with their service levels and account numbers

Inspection Vendors
Label Specifications
📋
Upload label specifications (PDF, AI, EPS)
Max 5MB
Origin (UN/LOCODE) Destination (UN/LOCODE) Mode Transit (days) Typical Cost Seasonality Actions
Carrier Name Type Service Levels Account # Contact Status Actions
💵 Pricing & Campaigns
ProductBase PriceMOQTier 2 (100+)Tier 3 (500+)Tier 4 (1000+)Actions
CampaignTypeDatesBudgetSpentImpressionsClicksStatusActions
✅ Compliance Documents
✅ Valid 0
⚠️ Expiring Soon 0
❌ Expired 0
🔄 Pending Review 0
⚙️ Quality & RMA
AQL Settings by Category
Accepted QC Vendors
Warranty Policies
RMA Settings

No RMA requests yet.

🎧 Customer Service & SLAs
Contact Center Hours

Define when your support team is available

DayOpenCloseClosed?
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
Response SLAs

Define service level agreements for customer inquiries

hours
Target time to first response
hours
Target time to resolve issue
SLA by Priority
PriorityFirst ResponseResolutionDescription
Critical hrs hrs Production down, major issue
High hrs hrs Significant impact
Medium hrs hrs Normal request
Low hrs hrs General inquiry
Ticketing System Integration

Connect your existing support ticketing system

Escalation Contacts

Contacts who should be notified for escalated issues

NameTitleEmailPhoneLevelActions
John Smith Support Manager john.smith@techsolutions.com +1-555-0101 Level 1
Sarah Johnson VP Operations sarah.johnson@techsolutions.com +1-555-0102 Level 2
Escalation Rules
hours without resolution
hours without resolution
🏛️ Tax & Finance

Select US states where you have tax nexus:

Exemption Certificates
Bank Account Verified
Account ending in ****4567
Invoice #DateDue DateAmountStatusActions
🛡️ Insurance Policies
TypeProviderPolicy #CoverageEffectiveExpiryStatusActions
📈 Analytics
Total Revenue
$1.2M
↑ 18% YoY
Orders
156
Avg Order Value
$7,692
Unique Buyers
47
📊

Revenue Trend Chart

Top Products by Revenue
ProductUnits SoldRevenueAvg PriceTrend
USB-C Cable 2M12,450$155,625$12.50+24%
Smart IoT Hub3,200$287,968$89.99+18%
RFQs Received
128
Bids Submitted
96
Win Rate
68%
Avg Response Time
4.2h
On-Time Delivery
94%
Defect Rate
0.8%
Response SLA
98%
👥 Users & Roles
UserEmailRoleStatusLast LoginMFAActions
🔔 Notification Preferences

Configure how and when you receive notifications for different events

📋 RFQ Notifications
EventWebEmailSMS
New RFQ Invitation
Outbid on RFQ
RFQ Closing Soon (24hrs)
RFQ Awarded
✅ Compliance Notifications
EventWebEmailSMS
Document Expiring (30 days)
Document Expiring (7 days)
Document Rejected
Document Approved
🛒 Order Notifications
EventWebEmailSMS
New Purchase Order
Change Request from Buyer
Shipment Delayed
Order Delivered
💰 Billing Notifications
EventWebEmailSMS
Invoice Issued
Payment Received
Payment Overdue
📢 Campaign & Ads Notifications
EventWebEmailSMS
Campaign Started
Campaign Paused (Budget)
Campaign Completed
📱 SMS Settings
Required for SMS notifications
to
No SMS during these hours
🔌 API & Integrations
NameKeyScopesCreatedLast UsedActions
URLEventsStatusSuccess RateActions
🛍️
Shopify
Sync products and orders
Not Connected
🛒
WooCommerce
WordPress integration
Not Connected
📦
Amazon
Amazon Seller Central
Not Connected
🔒 Security, Consents & Legal
Legal Agreements

Review and accept required legal agreements to continue using Vendigo

📜 Terms of Service

Vendigo Platform Terms of Service Agreement

Accepted

Jan 15, 2024

🔐 Data Processing Addendum (DPA)

GDPR-compliant data processing agreement

Accepted

Jan 15, 2024

📧 Marketing Communications

Consent to receive marketing and promotional communications

⚠️ Supplier Code of Conduct

Ethical standards and compliance requirements

Pending Review
View Agreement
Authorized Signer

The person authorized to sign legal agreements on behalf of your company

ℹ️ Important: The authorized signer must have legal authority to bind the company to agreements. Changes to the authorized signer may require re-verification.
Signature on File

Digital signature captured on Jan 15, 2024

Data Privacy Settings

Control how your data is used and shared

Data Export & Deletion

Request a copy of all your data stored on Vendigo

Request permanent deletion of your account and data

Security Settings
Enabled

Using authenticator app

Session Management
DeviceLocationLast ActiveActions
Chrome on Windows Current San Francisco, CA Just now
Safari on iPhone San Francisco, CA 2 hours ago
Firefox on MacOS San Jose, CA 1 day ago
Activity Log
Dec 10, 2024 10:30 AM

Login from San Francisco, CA

Dec 10, 2024 09:15 AM

Password changed

Dec 9, 2024 04:22 PM

API key created: Production Key

Dec 9, 2024 02:00 PM

Login from San Jose, CA

⭐ Gold Partner

Member since January 2023

$245,000
Monthly Sales
Progress to Platinum$245K / $500K
🏆 Tier Benefits
BenefitBronzeSilverGold ⭐Platinum
Commission Rate3%2.5%2%1.5%
RFQ PriorityStandardStandardHighHighest
Support SLA24h12h4h1h
Account Manager✅ Senior
Performance Metrics
On-Time Delivery
94%
Target: ≥90% ✓
Defect Rate
0.8%
Target: ≤2% ✓
Compliance Score
85%
Target: ≥90% ⚠️

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